 
 
ѵ̳̣嵥Ԫ 쵼Ȩ  ²߻׼


 

 ²߻׼ 

һ²߻׼ 

  Ӫ 

ûĿľûֶΡΪʵоӪϵĸַ ӦȷҵҪںĿȻҵеÿһˣܹ־ӪŽһ£ȷĿȥŬ 

  ҵչԭ 

1.Ӫԭ 

߹Чʣ߾Ӫʱ߱ӯࡣ 

2.Ӫɳԭ 

Աӡʱӡ۶ӡӡҵģӡɹӵ£ҵض᲻ϵسɳ׳󡣪 

3.Ӫԭ 

ҵģΪ˱ԶķչǱЭ˲ֲĹ 

4.ҵչҪت 

ҵչҪȡˣȡ˵Эֹ 

  ȷ 

(1)Ӧҵδչϡ 

(2)˲ŵĲã뽨ܹʵĹϡ 

(3)ѵĹ᳹ʵС 

(4)Ȱ˾ 

(5)ͬʵء 

(6)ֹ˾߾ͨ´ 

(7)Чʡн빫˾ҵȷ 

  ƶ¹ƻ 

1.¹ѭ 

¹Ԥƻʵʩĸ裬ڲͣѭţ¹ϣͬģҲӦù᳹ĸ衣 

2.¼ƻĸĿ 

(1)ƶľӪйϵߣԼ˾ӦŬʵʩ 

(2)˾ڲִвŵ¼ƻ±Ƶ趨άֹļƻԱҵĽѵƻ۹ʡݽƶȼƻֽƻܹ˾ڹĻʩȵĸƻݾҵļƻްȫļƻʸƶȡǨƶȡ¿˵ƶȼƻʹϵƻ 

3.¼ƻ 

(1)ԱƻԱڼƻ 

(2)ڽƻ 

ߵලߵרҵʵѵ빫˾ҵĻĳڽ 

  ¼ƻҪ 

(1)ҵΪҵķչδǰƹ滮ƶڻƻʣ࣬Ӱҵķչ 

(2)ҵڵĴҵԱԭְݼְԱĿȱ˲䡣 

(3)ҵҵķչ¼ԱԱƸǰ滮ѵܵõ˲š 

(4)ҵӪĶԪʻԭѲҵҪԵ貹䡣 

(5)֯ı豸Զʣ࣬ӦԵԽɱ  ¹ƻ 

νƻԹ˾ҵҪδչʱڹ滮һɷΪĲ֣ 

1.Ԥ⪥ 

ΪҵչδʵԤ⣬ڹʱӦиأ 

 (1)ҵչ 

(2)Աְ貹 

(3)֯Ľ豸 

2.ԱƸƻ 

ӻ򲹳ԱӦƶԸԱƸƻƸƻӦиĿ 

(1)ڲ 

(2)ȱƸĸ 

(3)ȷƸķʽ 

(4)ѰƸԴ 

(5)ƸԱʵ乤Էֹʧ 

3.Աѵƻ 

ԱѵƻƻҪ֣Աѵƻӹ˾ҵҪѵ豸ֱȷвͬѵ 

(1)½Աѵƻ 

(2)רҵԱѵƻ 

(3)ѵƻ 

(4)һԱѵƻ 

(5)ѡԱ޼ƻ 

4.üƻ 

ҵӦЧʵļƻʹڼƻܶЧĽõЧóƶ״ʩ⣬ƻбԸйصϵķԤ⣬ΪδԤĿݣԤĿɰи 

(1)Ա 

(2)ṹ(䡢ѧ)ķ 

(3)¾ѵķ 

 ƶ¹ƻʱ 

ƻɷֶڡڡԶ֣ڶΪһΪڣΪڣԶΪ(ɱδʮ)۶ڡڻԶڶȿʼǰһ±ϣԱȿʼһִУڼԶҲÿƣʹδ궼ƻ 

ƻƵĳв 

(1)²ƶƻҪ㡣ҪУӦƻԭ򼰸ŵıƷ롣 

(2)ɸŰҵòδƸƻѵƻ²Żࡣ 

(3)²Ÿݸʵ飬ȫ˾ƻŹͨͳʺ˶ 

  д¹ƻı׼ 

¹ƻ漰ʣƶƻǰ׼ʱ׼趨Ϊƶ¹ƻı׼ 

1.׼ 

ָԱĳҵҪԱɣҵʱӦʲô׼趨׼мַ 

(1)ʱо 

̶Ʒſô˷˷ڹֳĳһҵʱ䣬ټһԱ׼Ϣ˽µʱÿɹȻƶı׼ 

(2)ҵ㡣 

ݹȥҵļ¼ÿҵҪԷǲԶΪȷҵ񣬽Ϊá 

(3)ع 

ҵеҪɸݹȥҵı仯(Ӫҵ˾"۽""ͻ")ҳϵΪı׼ 

2.ʱ׼ 

ʱ׼ָ׼׼ƶڱƻʱг𼰳̶(ѧ)ѡɼƸ˲ʱҲݡ趨ʱ׼ַ 

(1)ƶ 

ٽԱΪɵȼƶȼԱĻ磺ʦ--רѧƱҵϹ顣 

ʦ--רѧƱҵϹ顣 

ʦ--רѧƱҵϹ顣 

Ա--רѧƱҵרѧУҵһϹ顣 

бҪʱɰ乤ʷΪ"ʦ""еʦ""ʦ"ȣֱƶ 

(2)ƶ 

ƶǶÿһְλεĹԷԾְλԱӦְ߱λ"˵"("ְλ˵")УΪ 

ƻƸԱݡ"˵"ĲӦùķ 

  д¹ƻҪ 

ƻıƣĿĲʹҵԼʱ䣬ҪΪ˱ҵĽṹʼЧܲϸߡˣƻıӦҪ㣺 

1.ƻıƲűҵк 

ƻı²죬˲ṩҪϣȷƵƻʵʿС 

2.ƻıƱ뿼Ǳҵڸت 

νҵذ 

(1)ҵδҵķչ򣻪 

(2)ҵȥ±䶯Σ 

(3)ҵδרҵԱ 

(4)ҵδԶƻܷӰ졣 

3.ƻıƱ뿼Ǳҵڸت 

νҵذ 

(1)δ˿ڼͶı仯 

(2)徭ûı仯 

(3)Ͷ߼Ͷ޶򡣪 

²߻ 

 Դ෨ 

ݹ˾滮Ҫ󣬿԰ѹ˾ȫְΪࣺ 

(1)Ա(2)̼Ա(3)ˣ˺͸ˣ(4)ѧͽ 

(5)Ա(6)Ա 

ԱҪɰ˵ı֯ĶԱȷ̼ԱҪһ㰴˵ıͼԱĲνṹȷ˵ҪɸݲֵʵͶȷҲɰ豸Աȷ߽߽ҵģ붨Աȷ˵Ҫɸ˵ı򿴹ܶķȷѧͽҪݹ˾չ˾ѵѵʱ䳤ȷԱҪһҵص㡢ûıȷ 

  Ԥⷨ 

˾ְԤǸݹ˾չҪ󣬶Խĳʱڣ˾ְԤ⣬ȷԱļƻʵʩѵ 

ְԤǹ˾滮ĺĺǰԤĻǹ˾չ滮͹˾Ԥ㡣ְԤҪֶ̬Ĺ۵㣬ǵԤͶʵߡĸĽеԶˮƽߵȱ仯ء 

ְԤĻ֣ 

1.Ʒ 

Ʒе鱨ϣйԱľ飬ϱ˾ص㣬Թ˾ְԤ⡣ 

ƷԲ"¶""϶"ַʽ"¶"ֱ߲ŵľԼĵϼҪͽ飬ϼܵͬ⣻"϶"Ԥⷽʽɹ˾ⶨ˾Ŀͽ飬Ȼɸȷ˼ƻ ǽ"¶""϶"ַʽãɹ˾ְָԽ飬ɸŰ˾ָԽҪ󣬻ͬ²šռȷͬʱ²Żȷȫ˾γɵְԤ⽻ɹ˾ 

2.ͳԤⷨ 

ͳԤⷨͳʽݹ˾ĿǰԤڵľָ꼰أѧ㣬óְ 

෽вձǱƷع;üģͱȽϸӣõҲࡣ 

 (1)Ʒ 

ַͨоʷͳеĸֱϵԱ֮ͬıϵδı䶯ԤڵıϵӶԤδְҪ 

ַУؼʷϵ׼ȷԺͶδ䶯Ĺơ 

(2)üģͷ 

ַȽ˾ְӰҪ֮Ĺϵѧģ͵ʽʾģͼҪرԤ⹫˾ְ󡣪 

ַȽϸӣһֻڹȽϺõĴ˾Ųá 

(3)оԤⷨ 

ַͨо(оʱо)ĳĳƷĹʱͶǵԤڵı䶯أȷ˾ְ󡣪 

 Ԥⷨ 

˾ְĹԤΪ㹫˾ְ󣬶Խĳʱڣ˾ڲⲿܵõְԤ⡣ 

ְԤһ¼ݣ 

(1)˾Ŀǰְ״繫˾ְĲŷֲ֪ʶˮƽ֡乹ɵȣ˽⹫˾ְ״ 

(2)Ŀǰ˾ְԭԤ⽫ְ̬ƣԱȡӦ 

ʩⲻҪʱ油 

(3)չ˾ְκڲְ֤ԡ 

(4)(Ϣƶȡְƶȵ)ĸıͳʵı䶯ְӰ졣 (5)չ˾ְĹԴְԴڹ˾ڲ(縻ְİţְǱķӵ)Ҳڹ˾ⲿ 

Թ˾ְԤ⣬ӰְҪأӶ˽⹫˾ְĻ״ 

ӰְؿԷΪࣺ 

(1)ءо 

ٹ˾ڵغ͸˿ܶȣ˾Ͷ״۹˾صľҵˮƽҵܹ˾صĿƼĻˮƽݹ˾ڵضǵ޹˾ǵ߹˾ʱ˵Ĺ״๫˾صסͨ 

(2)ȫءо 

ȫͶ˿ڵƣȫԸԱ̶ȣ۸ѧУıҵģṹܽƶȱӰ죬ӳѧơĸѧݵȶְӰ죻ݹҾҵ桢ߵӰ졣 

 Դȷ 

ȷ˾Ҫְѡĵһ׶Ρ׶ΣҪڹ˾滮ָ£ݹ˾Ҫͨȷ˾˵𡢹ⶨ˵̣Ϊһ׶εĹ׼ 

1. 

ͨ۲оְεÿԷذոĹʼڹ˾ڲع֮ĹϵְְӦ߱ĸ 

ṩִ¹ȱٵĹְĻ鱨һַչԭ򣺪 

(1)ȷȷϹʵ塣(2)ȷȷϵĹȫݡ(3)ȷְɸıر 

һ˵һҪĿ 

(1)ݣ(2)ְ(3)빫˾ڲĹϵ(4)"Ӧ֪""Ӧ"(5)顢䡢̶ȵҪ(6)ܵ(7)ͽϰƶȣ(8) 

̿ɷΪ¼裺 

(1)ĳҪ͹едԷ 

(2)Թݡְϸγɹ˵ 

(3)ɹ֪ʶܵȸзγɹ淶 

(4)ԸѵҪγѵ 

2.˵骥 

ڹĻϣݡְҪԵļǹ˵顣˵ǹ˾ƶ淶ѡѵְݡ 

˵һҪи 

(1)ʶ繤ơšƵȵȣԴ˽ (2)ҪΧĿġݵȻ 

(3)ɵľ幤ľĿġ󡢷ݡ 

(4)ӰࡢӵĹ˵ 

3.淶 

ڹĻϣɽһƶ淶淶ԼظҪְӦ߱ʸġ淶ݿɰɸҪְ顢֪ʶܡγ̶ȵȵȡеĹ˾ǲý˵빤淶ֿķĹ˾ǰ߻ڹ˵мȼعּعҪʸ˵͹淶һɲģŹ˾ı仯֯ĵְʵߣӦӦضԹ˵͹淶顢¡޶Ӧ仯˵Ҫ 

4. 

˾ҪȷĿ͹۹̣һĳС 

˾ҪȷӦȿܷڹ˾ڲҵʵְеȥƸ 

  

¹һҪߣĹ˵(ְλ˵)¹һл 

1.媥 

νǶĳйεϣ㼯оĳҵΪڿѧĻϹùԱͱԹԱж׼Ϊ˽Աʱ׼ͱԹְμоĳɹ׫д"˵""淶"¹; 

(1)ڱƻʱ˽ҵԱ 

(2)Ƹ˲ʱ˽ְλԱ 

(3)ں˶ʵȼʱɰ乤ְ˶乤ʡ 

(4)ѵչԱʱɸݹ輼ܼѵ 

(5)ڿԱЧʱɸݹϵҪЧȼ 

2.誥 

Ĳи 

(1)ռϣҵеıϣҵĿ֯ͼְ 

 (2)ѡдԵĹԷ 

(3)ռϡ 

(4)׫д˵顣 

(5)׫д淶 

3. 

йѵصרҵԱһзУ 

(1)۲(Observation) 

Ϊʵ˽⣬Աɵʵع۲졣Աڹ۲칤ʱҪע⹤Ҫأ"ʲô""""Ϊ"Լ""̽ݡ 

(2)ʾ(Questionnaire) 

ɷԱʾʾаݣְʹò豸Լ֪ʶ 

(3)̸(Interview) 

϶๫˾ùʦԹԱ̸ʣԻһйϡ˷ǹҵʹķ 

4.Ŀ 

ڽʱӦЩĿӷĿĶͬһԣĿ 

(1)ơǹ˾ƸԱԱ֮˴õĹơ 

(2)ƸԱĿͬһƸ빤ԱĿԱ𡣪 

(3)˾ָڵĹ˾ҵĹϵ༴˵֯λá 

(4)ִеĹԱΪ乤Ŀģִе񡣪 

(5)ְ𡣴ǹԱΣලල̶ȵĸߵͣɵʧȡ 

(6)֪ʶԲĳһԱӦ߱ʵ֪ʶ 

(7)Ӧáʵִйʱõ䷽ 

(8)顣ǷҪ鼰־飬ضԱƸѵֵʶҪ 

(9)ѵԱѧӦѵϿΪѵ衣 

(10)ȷֹĹľȷ˵ 

(11)װļƷ˰ʹûװļƷ 

(12)Ĺϵùͬ˾Ĺϵ 

(13)Ҫ󡣱ùԱ״Ҫ󣬰Խߡءȣض迿ԱΪҪ 

(14)ڡ⡢¶ȡʪȡȼΣԵȡ 

(15)ԱԡִָйҪ֫оʶ䡢㼰 

(16)ʱְࡣʱһְʱȣǹҪϡ 

зĿְλڰ칫ҵڹе"ȷ""װļƷ""Ҫ"""ĿԲ롣 

5.˵빤淶 

˵빤淶ǹĳɹҵ¹һл 

(1)˵(Job Description) 

͸ϣ׫дɹ˵顣 

˵꾡̶ȻĿӹ˵ʹĿĶ˵̵Աι˵Թݱ˵ĿΪ˹ۣӦعְķεء׫д˵ʼܷҵ¸ֵע⣺ 

˵ܸʹĿģӳĹݡ 

ڹĿӦš 

۸˵ִӦһ¡ 

Ӧ 

ݹְƿɱֳˮƽְߵ͡ 

޿ɳʾ졣 

(2)淶(Job Specification) 

淶ǹԱΪɹҪ֪ʶӦ߱Ļ˵˵淶ԱҪָƸ¼ԱΪ˼򻯣˵빤淶ϲһ𡣹淶Ϊ˵ְλԱҪ֮һ 

  ְƼ 

1.ĥɾت 

һ֯ʵĿ꣬Ҫ񽻸ԱԱ˵"ְλ"γƶȣֵ"ְ"ְڹظϺͻǣĹϵ 

ֳǾԶԱְλְĹϵʵжŵķա 

Ϊǧƪһɵ񣬶еζԱйЧʣרҵķչ֮⹫˾֯ԭá 

ְƵԭǣһ֯еķ֯ɵĻ룬Ŀ֯ЧʵߣȻǡ䷴ǽרҵЧʵģְ񵣵ߵĹԸ͸ɾʧ죬Ͳ"˼Զ"󡣪 

2.ְƵĹ 

ȥעЧʵְƣԴ֯ĿΪԭ䷽ʽǣһ֯ײ͸ְ֮ϵͳȻٸְλԵģǰְưְʹְڴ¹ΪȿǡҲ˵νְƵĿģҵԱĹԸ͸ɾְĹ 

ˣڹҪԵҪûжֻͳһ£üĸĸԭ˹ĹɻеעҵԱĸѧ仯ԼԸͼֵı仯 

ȥǶԹĴͳֻΪϵıҪȲѣڱ˵ָʾ֮عѴǰ˶ԣ䱾壬ΪԶĿ꣬ԶԷŬΪͳְԭӦѲϵǰ췢չ¹ 

3.ְƵķ 

(1)Ҫʱ˵ѹǷģ趨Ŀ꣬ŬʵֵΪôְʩеһ壬ְ񵣵߱ˡҲ˵趨Ŀ꣬׼ʵʩP.D.S.ѭְ˳еԹѭκ⣬˾վڸɵ߷Ӵ⣬˵ŬͳƵȥְ֮񵣵ָӱܵͶУӽжɹʵ֡ 

ˣְ񵣵߳˳еδD(ʵн׶)֮⣬P(Ŀꡢƻ趨׶)ľߣԼʩнS(۲졢׶)ۡ˵ǹP.D.S.ȫѭȫȨַΪְʵ(Job enrichment)ְҪķ 

(2)ԶԣеD(ʵн׶)ҲӦְݼרҵܰݣԷڳڵһҵû˵ĲܡַΪְ(Job enlargement) 

ְĿǣܵĹʹͶڽȫҪһЩж䱾ֻԴ˻ܣ뼤ͶԸ޹ءȻܸ൱̶ȼҵȨְ񵣵ԵЧ 

ְ񵣵ڹ̶ڼɼȶ֮βְƻְת(Job rotation)ڴȻְơְ£͸ְתҵ֪ʶ򣬻ָҵԱ֮гȣкܴİ 

ǹ˾ҵ˶һƻԼ򵥻(Work simplification)ַþѧۡ򵥻ĿǣϸְֽݣųҪĲ˰ĹְݣʵиЧʵĲƻ 

ΣʹҵԱӹУԸ͸ɾǵǰְƵ⡣ 

 

 
 